FAQs - COUNTcam 2

What are the benefits of the COUNTcam 2 Video Recording System?
We'd like to answer this question by asking another question; Why does anyone do a 2-hour turning movement count?
We believe that more data is what the industry needs to strive towards. That's why we developed the COUNTcam. If you're looking for a little more in-depth analysis on the topic, we recommend checking out our CEO's blog and reading the post "Death of the 2-Hour Turning Movement Count".

Does the COUNTcam 2 automatically count the traffic? 
No, the COUNTcam 2 is a traffic video recorder. You can count the traffic video you collect using the COUNTpad counting board and COUNTpro software, or you can use our COUNTcloud video processing service.
The COUNTpad counting board and COUNTpro software let you count your videos from the comfort of the office. Use the pause buttons to take breaks, using the save feature to stop mid-count at the end of the day and start up right where they left off the next day. Chose the viewing speeds that's right for you. Easily speed up or slow down the video speed so you're always counting in your comfort zone (maintain accuracy, but speed up the video when traffic is light).

Here's a quick YouTube video that covers the basics of using the COUNTpro software. 

Many clients like to outsource their traffic video counting, especially during peak traffic counting periods. If you want to spend less time counting your videos and more time on other projects, consider using the COUNTcloud service. Simply upload your videos and let us count the traffic for you. No contracts.  Fixed rates. 100% Satisfaction Guaranteed. Click to learn more

Will your COUNTpro counting software work with our videos?
Our system is built on top of the open source VLC Media Player, which means we can open up all common, non-proprietary video formats (mpeg, avi, mpeg4, mov, dv, etc.). This allows you freedom and flexibility.

Could you break it down any further?
Yes. We like to deconstruct the benefits into 4 basic categories: More savingsmore control and flexibilityno monthly service fees and 90-day money back guarantee.

  • More savings? The COUNTcam 2 allows you to count more intersections in less time. Why have 2 people at an intersection counting in real-time when you can have 1 person watching and counting a video at 4x speed?

  • More control and flexibility? The video and data is yours. You're in control. We'll never charge you to access your information. 

  • No monthly service fee? No contracts. We're not going to lock you into a two or three year deal. You bought the COUNTcam 2 video recording system. It's yours to use in any way you see fit.

  • 90-day money back guarantee? If you're not happy with the COUNTcam 2, then you can send it back. Learn More.

What format does the data come out in when I use the COUNTpro counting software?
We export from the COUNTpro software directly to Excel and Petra Pro file formats. COUNTpro also generates its own detailed PDF reports. 

What if my COUNTcam 2 breaks?
We're confident that it won't. But if it does, we will replace it with a new unit in the first 90-days.  (and we offer a 90-day money back guarantee). 

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